Information

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Frequently asked questions

 

System Requirements

Browser: Chrome

Bandwidth Requirements:

  • Optical fiber connection
  • Wired (Ethernet) connection from router to PC
  • Download speed > 16 Mbps, Upload speed > 3 Mbps

The minimum system requirements for PC are as follows:

Hardware:

  • OS: Microsoft Windows 7, Windows 8.1, Windows 10, or Windows 11
  • CPU: Intel Core i5 2.6 GHz or faster processor (i5 or greater preferred)
  • RAM: Minimum: > 8GB; Recommended: > 16GB

The minimum system requirements for MAC are as follows:

Hardware:

  • OS: macOS 10.14, macOS 10.15 and higher
  • RAM: Minimum: > 4GB; Recommended: > 10GB
  • CPU: Apple Silicon (via Rosetta 2)

 

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